ProppySeed – Terms and Conditions
Effective Date: January 4, 2026
1. Platform Purpose
ProppySeed is a guest experience, personalization, and loyalty platform that allows users to create verified accounts, track stays, earn loyalty rewards, purchase décor products and upgrades, and receive customized hospitality experiences across participating properties.
By accessing or using ProppySeed, you agree to these Terms and Conditions.
2. Account Registration & Verification
To protect account integrity, loyalty balances, and fraud prevention, users must complete identity verification. This may include submission of government-issued identification and a selfie holding the same ID.
You represent that all information provided is accurate and that you are authorized to create the account. Identity verification is required to access and redeem loyalty points, but participation in ProppySeed Rewards is entirely optional.
ProppySeed reserves the right to suspend or terminate any account with incomplete, false, misleading, or fraudulent information.
3. Loyalty Points & Wallet System
Participation in ProppySeed Rewards is optional and applies to future reservations only. Loyalty points:
• Are promotional credits with no cash value
• Are non-transferable
• May only be used within ProppySeed-approved stores or services
• Do not expire as of the effective date of these Terms; however, they are subject to change or expiration at any future date
Points are forfeited upon account termination.
4. Purchases & Refund Policy
All décor products, services, and upgrades are non-refundable once prepared, delivered, or scheduled.
Credits issued may be used toward future purchases but are not redeemable for cash.
5. Personalization & Guest Profiles
You authorize ProppySeed to store preferences such as celebration dates, décor style, color preferences, and past purchase history for the purpose of improving future experiences, recommendations, and loyalty benefits.
6. Data Security
ProppySeed implements commercially reasonable security measures to protect user data.
ProppySeed employs administrative, technical, and physical safeguards designed to protect personal information and maintain its confidentiality and integrity. Access to personal information is restricted to authorized personnel and service providers who require such access to perform platform functions.
7. Limitation of Liability
ProppySeed shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the platform, products, or services.
8. Modification of Terms
These Terms may be updated at any time. Continued use of the platform constitutes acceptance of the updated Terms.
Need Help?
For questions, contact us at admin@proppyseed.com